SHIPPING POLICY – OUDH AL SHAB 

Order Processing

All orders are processed within 1–3 business days after confirmation.

Orders are not processed on Sundays or public holidays.

During peak periods or launches, slight delays may occur.

Shipping Timeline

Estimated delivery time:

• Metro Cities: 2–5 business days
• Other Locations: 3–7 business days
• Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout.

We may offer promotional free shipping from time to time.

Delivery Delays

We are not liable for delays caused by:

• Courier partners
• Weather disruptions
• Natural calamities
• Events beyond our control

Incorrect Address / Failed Delivery

Customers are responsible for providing accurate delivery details.

If delivery fails due to:

• Incorrect address
• Unreachable contact number
• Repeated delivery attempts

Re-shipping charges may apply.

Damaged Shipments

If your package arrives damaged, please contact us within 48 hours with:

• Order number
• Photos of packaging & product

Tracking Orders

Once shipped, tracking details will be shared via:

• Email
• SMS / WhatsApp (if enabled)

Contact Us

For shipping-related queries:

📧 info@oudhalshab.com
📞 +91 9645 11 7777

CASH ON DELIVERY (COD) POLICY – OUDH AL SHAB 

COD Availability

Cash on Delivery (COD) is available on eligible orders across select pin codes in India.

Availability may vary based on courier serviceability.

Order Confirmation

COD orders may require confirmation via:

• Phone call
• SMS
• WhatsApp

Unconfirmed COD orders may be cancelled.

Important Note

Placing a COD order is a commitment to purchase.

Repeated refusal may result in account restrictions.